Joyful Creation (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, register for our programs, or interact with us through forms, WhatsApp, email, or other communication channels.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you voluntarily submit details through forms, registrations, or inquiries, we may collect:
Name
Email address
Phone number (including WhatsApp number)
City / Location
Pregnancy-related stage (preconception, pregnancy, postnatal – if shared voluntarily)
b. Usage & Technical Information
Automatically collected information may include:
IP address
Browser type
Device type
Pages visited and time spent on the website
Referral sources
This data helps us improve user experience and website performance.
2. How We Use Your Information
We use your information strictly for the following purposes:
To provide access to our programs, sessions, and resources
To communicate program updates, session details, or support information
To respond to inquiries and provide customer assistance
To send important notifications, offers, or educational content (only if opted in)
To improve our website, services, and user experience
We do not sell, rent, or trade your personal information to third parties.
3. Medical Disclaimer & Sensitive Information
Joyful Creation provides educational and wellness guidance based on Ayurveda.
We do not collect or store sensitive medical records unless you voluntarily share information for consultation purposes.
Any health-related discussions are:
Confidential
Used only to guide sessions responsibly
Not shared with third parties
Our content does not replace professional medical diagnosis or treatment.
4. WhatsApp, Email & Communication Consent
By submitting your contact details:
You consent to receive communication via WhatsApp, phone calls, SMS, or email
Messages may include educational content, session reminders, and program-related updates
You may opt out at any time by replying “STOP” or contacting us directly.
5. Data Protection & Security
We take reasonable technical and organizational measures to protect your data, including:
Secure servers and encrypted platforms
Limited access to authorized personnel only
Trusted third-party tools for payment and communication
However, no online system is 100% secure, and we encourage users to share information responsibly.
6. Third-Party Services
We may use trusted third-party platforms for:
Payments
Video hosting
Email or WhatsApp communication
Analytics
These platforms have their own privacy policies, and we are not responsible for their independent practices.
7. Cookies Policy
Our website may use cookies to:
Understand visitor behavior
Improve website functionality
Analyze traffic and performance
You may disable cookies through your browser settings if you prefer.
8. Children’s Privacy
Our services are intended for adults (18+).
We do not knowingly collect personal information from children under the age of 18.
9. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent for communication
To exercise these rights, please contact us using the details below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with an updated revision date.
We encourage you to review this policy periodically.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or your data, you may contact us at:
Joyful Creation
Email: [Your Email Address]
Phone / WhatsApp: [Your Contact Number]